Privacy Policy

Last updated: January 2024

1. Information Collection

When you use the Pugui Travel website, submit a booking or inquiry form, we may collect: name, email address, phone number, preferred contact method, resort interest, and other information you voluntarily provide.

2. Information Usage

Your information is used to: (1) process your booking and inquiry; (2) provide personalized retreat recommendations; (3) communicate via your preferred channel; (4) improve our service quality. We do not sell your personal information to third parties.

3. Storage & Security

Your personal information is stored on Tencent Cloud Seoul servers and protected using industry-standard encryption. We employ reasonable technical and administrative measures to prevent data breaches, loss, or misuse.

4. Cookies & Tracking

We use cookies and similar technologies to improve user experience and analyze website traffic. Users in China are served by Baidu Analytics; global users by Google Analytics. You can manage cookie preferences in your browser settings.

5. Third-Party Services

We use: WeCom (domestic notifications), Resend (overseas emails), Mailchimp (newsletter), AMap/Google Maps (location displays). Each provider adheres to its own privacy policy.

6. Your Rights

You have the right to access, correct, or delete your personal data, and to withdraw consent. Contact hello@pugui.life to exercise these rights.

7. Policy Updates

This privacy policy may be updated periodically. The latest version will be published here with an updated date at the top.

For any questions, please contact us: hello@pugui.life